Assistive Technology

Always here for you

We are always happy to help on the phone, by email, or in person to make things a bit clearer. We have outlined below our typical process, so that you know what to expect when using us for equipment.

Thorough Assessment

Along with your Prescribing Therapist we conduct a thorough assessment to ensure we understand your goals and needs.

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Trials

We have a range of equipment for trial so you can decide what works best for you and your family’s lifestyle. We will come to you so you can trial them in the comfort of your home

Funding

There are many ways to fund assistive technology. Please chat with your prescribing therapist as the options available to you.

Contact our friendly team

Contact our friendly and experienced team with any enquiries you might have. We will gather all relevant information about the needs and requirements of the user from therapists and caregivers. This allows us to shortlist the best options to bring for trial.

Trials

While we have a nice showroom, we know that travelling is not always easy. That’s why we are a mobile service which means we will often come to you with equipment options you can trial in your own home.

Your appointment

A typical appointment will involve trialing several options and discussing the benefits of each one. We will work with all parties involved to configure a piece of equipment that works for the user and caregivers, this is usually referred to as the ‘script’. We take measurements of the user and their environment to ensure everything is made to fit the individual.

We provide a quote

We provide a quote for the equipment agreed upon at trial. This will usually be shared with the therapist and other parties involved if requested. The therapist will submit the quote to your funding alongside their report justifying why this equipment is needed.

Delivery

Once your equipment arrives to our workshop, we set it up, and we will deliver it to you. We will show you how to use the equipment and tell you all you need to know to use it safely and confidently.

After Delivery Support

We have industry leading service engineers specialize in Mobility maintenance and repair with proper industry qualification. Our engineer will go above and beyond to keep you moving.